Frequently asked questions
Ordering
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Is there a minimum order?
No. There are no minimums and no setup fees. You can order a single 1 ft sheet.
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What's the difference between the builder, upload and by size?
Use the Gang Sheet Builder to arrange several designs on one 22.3-inch sheet in your browser. Use Upload if your sheet is already laid out and print-ready. Use DTF by Size to set a width and height for each design and order single transfers.
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What is HyperColor DTF?
HyperColor DTF and Regular DTF are the two films for our gang sheets. HyperColor DTF is the default film in the Gang Sheet Builder, and Regular DTF costs less at every length. To compare them, order a 1 ft sheet in each and press them side by side.
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How big are your gang sheets?
Gang sheets in the builder are 22.3 inches wide and 1 to 40 ft long. UV DTF sheets are 22 inches wide and 1 to 30 ft long. Rolls are 22 inches wide: 165 ft for a half roll and 330 ft for a whole roll. See the gang sheet size guide for every length.
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Which file formats can I upload?
PNG at 300 DPI with a transparent background, or vector AI, PDF or EPS. Vector files are preferred.
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Do you have a sample pack?
Yes. The DTF + UV DTF sample pack lists at $19.99 and is free with code WOLFSAMPLE. The code covers the sample pack only, and you pay shipping.
Shipping and production
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How much is shipping?
UPS Express is free on US orders of $99 or more. Under $99, UPS Express to US addresses is $19.90.
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How long does production take?
Ships within 24 hours, Monday–Friday.
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When will my order arrive?
Production and shipping are separate. The delivery window starts once your package is with the carrier. UPS Express: 1–3 day US delivery.
After you order
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What if something is wrong with my order?
If we got it wrong, we reprint it. Email info@wolfdtf.com within 7 days of delivery with your order number and clear photos. After we review it, we offer a reprint, store credit or another fix.
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Can I cancel or return an order?
Transfers are printed to order, so they can't be returned once production starts. If you need to cancel, email info@wolfdtf.com right away. We can only cancel orders that haven't been printed yet.
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How do I contact you?
Email info@wolfdtf.com or use the chat on this site.
Talk to us
Email info@wolfdtf.com or use the chat on this site.